Can you get the DraftKings casino offer?

The casino promotion combines slot spins with replay credits, with minimum wagers required to qualify. Your physical location and new-casino-player status are conditions of the Alberta offer.

DraftKings accounts in Alberta and Ontario use CAD, and the minimum deposit is C$5. In Ontario, you must be 19+.

Your location when you deposit determines which provincial wallet receives the money. You can use those funds for play only within that same province, and you cannot transfer funds between provincial wallets. Check where you are before depositing rather than treating the balance as transferable between provinces.

Use personal banking: business bank accounts cannot be used for deposits or withdrawals. A bank account used for a withdrawal must be in your name.

Promotional deposits, credits and bonuses become withdrawable only after you meet the applicable promotion terms. You may request a withdrawal from your account at any time, but the promotional balance remains subject to those conditions.

Before requesting money, account for these withdrawal requirements:

• Identity and account validation: DraftKings will not release funds if you cannot validate both, so complete the required checks.
• A deposit through the method: every withdrawal method requires an initial deposit before you can request a withdrawal using it.
• Method availability: a payment method that accepts deposits may not support withdrawals, so check its withdrawal availability before relying on it.
• First use of a new method: you must pass two-factor authentication through your registered email address for a first withdrawal to a newly registered method.
• Original payment source: DraftKings may return withdrawals to the source used for the deposit, which can affect the destination of your funds.
• Limited gameplay: a withdrawal may be cancelled for limited gameplay under the Terms of Use.

Withdrawals use your home currency regardless of your physical location. You can withdraw eligible CAD funds from any of your provincial wallets; the restriction on transferring balances between wallets does not prevent an otherwise eligible withdrawal.

If you need help with a request, see how to contact DraftKings about a problem.

Cheque withdrawal requests are processed within ten (10) business days. The cheques are sent by mail.

The cheque must go to the verified name and address on your account, and it cannot be sent to a P.O. box. Check your account address before requesting this method.

• Cheques equal to or over C$100 are sent via FedEx; cheques less than C$100 use Canada Post.
• For an amount greater than C$100, you receive a tracking number by email once the withdrawal has been processed and the cheque mailed.

DraftKings processes withdrawal requests in the order received and cannot expedite them, so a request to speed up processing will not move yours ahead.

In Alberta, DraftKings offers deposit limits, cool off periods and self-exclusion. Deposit limits let you cap what you deposit daily, weekly or monthly.

Cool off periods

Cool off durations include 1 Day, 1 Week, 1 Month, 2 Months and 3 Months; the options shown when you set the period depend on your jurisdiction. During the break, you cannot log in, deposit, place sports wagers or play casino games.

Existing entries and wagers stay live, but you cannot change them. DraftKings cannot shorten a cool off period once set, so choose the duration with that restriction in mind.

Self-exclusion

Self-exclusion durations include 6 Months, 1 Year and 5 Years, with your jurisdiction’s options shown when you set it. Self-exclusion blocks login, deposits, sports wagers and casino play, and DraftKings stops sending you direct marketing during that period.

DraftKings cannot shorten self-exclusion once it is set. Excluding yourself in one location applies everywhere, rather than only where you started the exclusion. Read more about DraftKings safer gambling tools before choosing the restriction that fits your needs.